Service Plans

Alpha-Care Premium	Benefits: Fastest response time Annual service included Detailed Service reports All costs known Invoice annually or monthly Features: 12% of instrument sell price Maximum 24hr response time All parts included All labour included All travel included One annual preventative maintenance visit
Alpha-Care Deluxe	Benefits: Faster response time Expected labour costs known Annual service included Detailed Service reports Invoice annually Features: 8% of instrument sell price Maximum 48hr response time One annual preventative maintenance visit PM parts and labour included 10% discount on other parts
Alpha-Care Standard	Features: Premium labour rate All parts charged at standard rates Maximum 3-5 day response time Standard Service report Invoice at time of work
Alpha-Care 6-10	Benefits: Cost savings for non-urgent work Features: 6-10 business days scheduling 5% discount on labour Invoice at time of work Standard Service report
Alpha-Care Scheduled	Benefits: Allows work flow scheduling Planned servicing provides greater cost savings Features: Greater than 10 business days scheduling 10% discount on labour Invoice at time of work Standard Service report

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