Service Plans

Service Plans

 

Alpha-Care 

Premium

Benefits:
  • Fastest response time
  • Annual service included
  • Detailed Service reports
  • All costs known
  • Invoice annually or monthly

Features:

  • 12% of instrument sell price
  • Maximum 24hr response time
  • All parts included
  • All labour included
  • All travel included
  • One annual preventative maintenance visit
Alpha-Care 

Deluxe

Benefits:
  • Faster response time
  • Expected labour costs known
  • Annual service included
  • Detailed Service reports
  • Invoice annually

Features:

  • 8% of instrument sell price
  • Maximum 48hr response time
  • One annual preventative maintenance visit
  • PM parts and labour included
  • 10% discount on other parts
Alpha-Care 

Standard

Features:
  • Premium labour rate
  • All parts charged at standard rates
  • Maximum 3-5 day response time
  • Standard Service report
  • Invoice at time of work
Alpha-Care 

6-10

Benefits:
  • Cost savings for non-urgent work

Features:

  • 6-10 business days scheduling
  • 5% discount on labour
  • Invoice at time of work
  • Standard Service report
Alpha-Care 

Scheduled

Benefits:
  • Allows work flow scheduling
  • Planned servicing provides greater cost savings

Features:

  • Greater than 10 business days scheduling
  • 10% discount on labour
  • Invoice at time of work
  • Standard Service report