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Our Services
Alphatech Systems offers comprehensive and wide ranging services to support our clients and their operations.
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Our services include:
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Our Technical Service Team
Alphatech Systems Service Engineers possess a strong knowledge base that ranges from mechanical skills (including engineering practices of design and fabrication), to electronics (including component level design and repair), through to software implementation and application. They are customer focused, and seek to support the customer as well as the product.
Alphatech's Service Engineers fundamental and application skills are continually being expanded through manufacturers' factory training which covers a wide range of technical equipment, including, but not limited to:
We also have extensive experience and skills in:
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This skill base enables our engineers to approach any piece of equipment with a high level of diagnostic expertise, regardless of whether or not they have previously seen the instrument.
Service Requests:
If your product needs servicing, you can reach our engineers by
- calling 0800 ALPHATECH (0800 257 428) or 09 580 1959
- emailing our Service Department or
- printing out this Service Request form and faxing it to 09 580 2044
Individual tertiary qualifications held by our Service Engineers:
- NZCE Electronics and Computer Technology
- Electrical Service Technician A
- Diploma of Mechanical Engineering
- Diploma of Information Technology
- Bachelor of Electronics
Geographical Scope:
Alphatech Systems' engineering service covers all of New Zealand, and upon arrangement, we can also undertake contract work in Australia or Asia please enquire. Occasionally, we may acquire assistance from one of our selected contract engineers should your urgency, our availability, or your location warrant this.
Languages Spoken within our Service Team:
English and Korean
Service Manager: Brian Hight